Why can't anyone see the document I uploaded?

Have you uploaded a document or other file to the media library, only to discover that no other users are able to view or modify it? Complete the following steps to correct this issue:

  1. Hover over your name in the upper-right corner of the browser window.
  2. Click My Media.

  1. Find the file you would like other users to see.
  2. Click detail.

  1. Click Edit.

  1. Check the View or Manage boxes for the desired permission profiles.
  2. Click Save.

  1. Click Done.

  1. The file will now show the number of permission profiles with which it has been shared.

Have more questions? Submit a request

Comments

Powered by Zendesk